Terms & Conditions and HMIS

Radiant Health Centers Privacy Policy and Terms of Use
Radiant Health Centers (RHC) is committed to protecting the privacy of personally identifiable information gathered from visitors to this web site and individuals who donate online, by phone, through the mail or at our events. This policy may be changed or updated from time to time at RHC’s discretion.

A. What Information We Collect and How We Use It
RHC uses hit counting and traffic analysis to look at trends, administer the website, track visitor movement and click-through behavior and gather broad demographic information that is not personally identifiable. This information helps us to better understand our visitors’ site interests and the types of content and information that is most sought and helpful.

We gather personally identifiable information when you contribute to RHC through this website or when you sign up to receive communications through this website from RHC. We do not collect personally identifiable information about people without their permission or their knowledge

B. Donations and Purchases
In order to make a donation or purchase on this web site, a user must first complete a donation or order form. As a user you will be asked to provide contact information (such as name and shipping address) and billing information (such as credit card number and expiration date). This information is used for billing purposes only and to provide receipts for your donations or purchases. This information may also be used to contact the user.

C. List Sharing
RHC does not rent or share lists of donors with any outside or third party organizations.

D. Mailing List
Individuals who ask to be added to RHC’s mailing list may receive periodic mailings throughout the year. These mailing lists are not shared with outside organizations.

E. Links
This web site contains links to other sites. RHC is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy and terms of use statement applies solely to information collected through RHC’s web site.

F. Credit Card Donations
Donations made through this web site are processed either through Classy and WePay. For further details about their privacy practices and security precautions, please visit their web sites. You can reach their sites by clicking on their logos on the donation pages.

When you make a donation to us through any Donate Now button on our web site, your personally identifiable information us shared with RHC so we may acknowledge receipt of your donation for tax purposes.

G. How to Contact Us for Correction/Updating Personal Information
If your contact information changes, or if you would like to be removed from our mailing list, RHC will correct, update or remove that information. To make such a change, please send an e-mail to this site’s webmaster at epeltier@ocasf.org.

H. Security Measures to Protect Your Personal Information
This web site takes every precaution to protect our users’ information. When you submit sensitive information via the web site, your information is protected both online and off-line. When our donation or order form asks users to enter sensitive information (such as credit card numbers), the information is encrypted and protected. While on a secure page, such as the credit card number entry form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer will display as “locked.”

I. Notification of Changes
If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Homeless Management Information System (HMIS) Privacy Notice
Click here to download the PDF.

HMIS User Agreement
HMIS Client Consent – English
HMIS Client Consent – Spanish
HMIS Client Consent – Vietnamese
Consent to share protected Personal Information – English
Consent to share protected Personal Information – Spanish
Consent to share protected Personal Information – Vietnamese
Privacy Notice – English
Privacy Notice – Spanish
Privacy Notice – Vietnamese
Grievance Forms – English
Grievance Forms – Spanish
Client Revocation of Consent Form – English
Client Revocation of Consent Form – Spanish